Dec 02, 2021 09:33
The Global Business Services (GBS) sector represents a unique opportunity for South Africa to address its unemployment and growth challenges.
Over the past 17 years, CCI has played a leading role within in the BPO sector both in terms of job creation and building South Africa’s profile as an offshoring destination. With over 10,000 employees, CCI is Africa’s largest BPO and has played a pivotal role in the success of South Africa as an outsourcing destination. This is reflected in the CCI Head Office
being chosen as the location for the official signing of the Global Business Services Master Plan which was presided over by Minister of Trade, Industry and Competition, Mr Ebrahim Patel. This event brought together government, industry, social partners and labour to set a common vision and action agenda for developing and growing the sector.
The intention of the Masterplan is to grow the industry building on South Africa’s inherent advantages and strengths- Ebrahim Patel (Minister of Trade, Industry and Competition)